We are real people who are dedicated to helping you. Kindness and Clear Communication are appreciated.

We will respond to tickets in the order in which they are received, within 48 hours.

Monday - Friday from 9am - 4pm CST.

To ensure your claim is processed as quickly as possible, please refrain from sending additional messages until the claim is fulfilled. Replying before your claim is resolved may push your request to the back of the queue, as we process claims in ascending order based on the date of the last reply.